Who provides cleaning services for Battersea Power Station residents?+
Maison BPS provides housekeeping and cleaning services exclusively for residents and property owners at Battersea Power Station, London. We do not take bookings from outside the development.
What housekeeping services are available at Battersea Power Station?+
Maison BPS offers housekeeping, deep cleaning, recurring cleaning, move-in cleaning, move-out cleaning, guest preparation, property refresh visits, laundry coordination and housekeeping memberships, all delivered inside Battersea Power Station apartments.
Can I book recurring cleaning services?+
Yes. Battersea Power Station residents can book recurring cleaning on a weekly, fortnightly or monthly schedule. Recurring visits can be arranged as a one-off subscription or through a Maison BPS housekeeping membership.
Do cleaners provide cleaning products?+
By default, cleaning products and equipment are not included. Residents may provide their own products, or add the Maison BPS supplied cleaning products add-on for £10 per visit.
Do I need to be present during the service?+
No. Many Battersea Power Station residents arrange concierge or key access so the visit can happen while they are out. You can also be present if you prefer.
How far in advance should I book?+
Bookings must be made in advance. We recommend at least 48 hours' notice for one-off visits and 5–7 days for deep cleans and guest preparation. Members receive priority scheduling.
Are memberships available?+
Yes. Maison BPS offers housekeeping memberships for Battersea Power Station residents who want recurring cleaning at predictable times with priority booking.
What is included in a deep cleaning service?+
Deep cleaning covers kitchens (including detailed surfaces, hob and splashbacks), bathrooms (descaling, grout detailing, fixtures), bedrooms and living areas, internal glass on request, skirting, switches and high-touch surfaces. Cleaning products are not included unless the supplied-products add-on is selected.
Do you clean luxury apartments?+
Yes. Maison BPS is tailored to luxury apartment living at Battersea Power Station and works with studios, one-, two-, three-bedroom residences and penthouses.
Do you assist property owners who are away?+
Yes. Owners who let, travel or live abroad can book property refresh visits, arrival preparation and guest preparation. Access is arranged through concierge or key holding.
Can I prepare my apartment for arriving guests?+
Yes. The guest preparation service is designed to make the apartment ready for visitors: full clean, bed making with fresh linens (provided by the resident), bathroom set-up and a tidy living area.
What areas do you service?+
Maison BPS services Battersea Power Station only, including all residential buildings within the development such as Switch House East and West, Boiler House, Turbine A and B, Prospect Place, Koa, Gladwin Tower, New Mansion Square and surrounding residences.
How long does a standard clean take?+
Studio: 3.5 hours. One-bedroom: 4 hours. Two-bedroom: 4.5 hours. Three-bedroom: 5.5 hours. Penthouse: 10 hours. Two team members work together on each visit.
How much does a clean cost?+
Studio £70, one-bedroom £80, two-bedroom £90, three-bedroom £110, penthouse £200. Add-ons such as ironing, oven care, terrace and supplied cleaning products are priced separately.
Is there a minimum booking?+
Yes. The minimum is a single standard visit for your apartment size. Hourly help is available at £20 per hour for top-ups.
What payment methods do you accept?+
Payments are processed securely online by card at the time of booking.
Are your cleaners insured?+
Yes. All Maison BPS team members are vetted, trained and covered by professional liability insurance.
Do you bring vacuum cleaners and equipment?+
Cleaning equipment is not included by default. Most Battersea Power Station residents already have a vacuum. If you would like Maison BPS to bring supplied cleaning products, add the £10 supplied-products option at checkout.
Can I request the same cleaner each visit?+
Yes. Recurring and member visits are scheduled with the same team where possible to maintain familiarity with the apartment.
How do I book?+
Open Maison BPS, choose a service, choose your apartment size, select a date and any refinements, then pay. Confirmation is sent by email.
Can I reschedule?+
Yes. Bookings can be rescheduled free of charge with at least 24 hours' notice.
What is the cancellation policy?+
Cancellations with more than 24 hours' notice are refunded in full. Inside 24 hours, a 50% fee applies to cover the reserved slot.
Do you offer same-day cleaning?+
Same-day visits are subject to team availability and concierge access. Members are prioritised.
What is included in a recurring clean?+
Each recurring visit includes full kitchen surfaces and floors, bathrooms, bedrooms (bed making with linens you provide), living areas, dusting, vacuuming, mopping and bin removal.
What is the difference between standard and deep cleaning?+
Standard cleaning maintains the apartment. Deep cleaning is a longer, more detailed visit covering descaling, behind and under accessible items, internal glass on request, skirting, switches and a thorough kitchen and bathroom reset.
Do you do laundry?+
Laundry folding and ironing are available as add-ons. Full laundry coordination (off-site cleaning and return) can be arranged for members.
Do you iron clothes?+
Yes. Ironing is offered at £25 per hour.
Do you clean ovens?+
Yes. Interior oven care is a £15 add-on.
Do you clean windows?+
Internal glass care is a £15 add-on. External or unreachable windows are quoted on request.
Do you clean balconies and terraces?+
Balcony refresh is £10. Outdoor terrace cleaning is £60.
Do you offer gardening?+
Light terrace gardening for Battersea Power Station residents is available from £35 per hour.
Do you organise wardrobes and cabinets?+
Wardrobe organisation is £25 and cabinet organisation is £45 per area.
Do you arrange fresh flowers?+
Yes. Fresh flowers styling is a £40 add-on.
Can you walk a small pet during the visit?+
Yes. A short walk for a small pet during the visit can be added for £15.
Do you take photos of the residence?+
We may take limited before-and-after images for quality assurance and training, in line with the privacy notice. Residents can opt out at any time.
Is my data private?+
Yes. Resident details, access codes and any imagery are stored under the Maison BPS privacy policy and used only for service delivery.
Can letting agents book on behalf of owners?+
Yes. Maison BPS works with owners and authorised representatives at Battersea Power Station. Booking is in the owner's name with payment by the agent or owner.
Do you handle Airbnb-style turnovers?+
Maison BPS offers guest preparation and post-stay resets for residents who host visitors. Maison BPS is not a high-volume short-let cleaning service.
Can I gift a clean to another Battersea Power Station resident?+
Yes. Contact us and we will arrange a gifted visit to another apartment within Battersea Power Station.
Do you have a waiting list?+
During peak periods, recurring slots can be limited. Members are added first; one-off bookings are offered at the next available window.
Are your products eco-friendly?+
When residents add the supplied-products option, Maison BPS uses low-toxicity, surface-safe products suitable for luxury finishes. Residents can also request their own preferred products be used.
Are your team members background-checked?+
Yes. Every team member is identity-checked, reference-checked and trained on Battersea Power Station access protocols.
How is access arranged?+
Access is arranged in advance: in person, via concierge, via key holding, or via a smart-lock code. We confirm the method before each visit.
Can you clean before a move-in?+
Yes. Move-in cleaning is a deep clean of a vacant apartment before the resident moves furniture and belongings in.
Can you clean after a move-out?+
Yes. Move-out cleaning prepares an apartment for handover, inventory check or relet, with attention to fixtures, kitchen, bathrooms and floors.
Do you guarantee your work?+
Yes. If any area is not to standard, contact Maison BPS within 24 hours and the team will return to address it at no extra cost.
What if something is broken during a visit?+
Maison BPS carries liability insurance. Any accidental damage is reported immediately and resolved with the resident.
Do you offer concierge-style errands?+
Light residence-related tasks (bin out, parcel acceptance during the visit, brief tidying of deliveries) are included. Wider errands are arranged on request for members.
How are prices set?+
Prices are set per apartment size, not per hour, so residents know the cost up front. Add-ons are priced individually. Hourly help is £20 per hour.
Why book Maison BPS over a generic cleaning company?+
Maison BPS works only inside Battersea Power Station. Teams know the buildings, the concierge protocols and the finishes of the apartments, which means faster set-up, fewer questions and consistent results.
How do I contact Maison BPS?+
Call +44 7400 094906, daily 10am–10pm, or book directly through the Maison BPS website.
Do you serve developments outside Battersea Power Station?+
No. Maison BPS is exclusive to Battersea Power Station residents and property owners.
Can I see a checklist of what is included?+
Yes — see the Cleaning Checklist for Battersea Power Station Residents in the Knowledge section for the full standard-clean and deep-clean checklists.